Shipping & Delivery

All delivery times are estimated in business days (Monday–Friday, excluding public holidays in Spain and the destination country).

1) Delivery times & rates

Spain (Mainland)
MethodEstimated timeRate
Express 1–3 days €3.95
Standard 2–4 days Free from €40 minimum order
Balearic Islands
MethodEstimated timeRate
Standard 2–5 days €8.95
France, Germany, Italy
MethodEstimated timeRate
Standard 3–7 days Free from €40 minimum order
Express 2–4 days €4.95
European Union
CountriesMethodEstimated timeRate
Czechia, Denmark, Estonia, Finland, Hungary, Ireland, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Slovakia, Slovenia, Sweden, Austria, Belgium, Cyprus Express 2–7 days €12.95
Europe (other)
CountriesMethodEstimated timeRate
Bulgaria, Croatia, Greece, Romania Standard 4–10 days €37.95
International (outside Europe)
MethodEstimated timeRate
Standard 3–10 days Price depending on destination (shown at checkout)

Customs duties & international taxes: for shipments outside the EU, all customs duties, taxes and fees are payable by the buyer.

Personalized products (engraving): please allow +1–2 additional business days for preparation before shipping.

2) Tracking & delivery

  • All orders include a tracking number, sent by email/SMS once the order has been dispatched.
  • Deliveries are made on business days. During peak seasons (sales, Black Friday, Christmas), delivery times may be longer.
  • If the courier cannot reach you, a second attempt may be made or the parcel may be delivered to a collection point.

3) Addresses & issues

  • Please double-check your delivery address before checkout. Once dispatched, changes may not be possible.
  • Incomplete/incorrect addresses or repeated absence may result in a return to sender.
  • If your order does not arrive within the maximum estimated timeframe, please contact us with your order number to open a claim with the carrier.

4) Split shipments

For logistical reasons, some orders may be shipped in multiple parcels. You will receive a tracking number for each parcel, at no extra cost.

5) Holidays & force majeure

Delivery times may be affected by local holidays, extreme weather, strikes, or other circumstances beyond our control.

6) FAQs

When does the delivery time start?

From the moment the order is dispatched from our warehouse. For personalized products, please add 1–2 business days for preparation.

Is free shipping available for all orders?

In Spain (Mainland) and France/Germany/Italy, Standard shipping is free from €40 minimum order. For other destinations, the rates shown apply.

Can I change my address after purchase?

If the order has not yet been dispatched, we will try to update it. If it is already in transit, it will depend on the courier and may cause delays.

Questions about your country or postal code? Contact us and we will advise you on the best shipping option.